Humanizing AI: Integrating Human-Centered Design Principles in the Digital Workplace

As we progress into 2025, AI and machine learning are no longer emerging trends—they are foundational elements of how we work, collaborate, and innovate. In this conversation, Allison Schiller, a leading voice in Human-Centered Design (HCD), joins us to discuss how organizations must evolve their design processes to ensure AI-driven systems remain intuitive, transparent, and human-centered. Allison explores how to align AI capabilities with user workflows, adapt HCD practices to meet the needs of a multi-generational workforce, and reimagine persona templates to capture users' evolving relationships with AI.

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