How do Cloud, DevOps, and AI/ML Impact the Customer Experience?

User expectations are soaring daily as web and mobile platforms are increasingly used to deliver digital services. As a result, design, architecture, and application development timelines are shrinking using Cloud, Software-as-a-Service (SaaS), DevOps, and Off-the-Shelf technologies. While Security and Compliance remain the core concerns, the need to deliver defect-free products (products that provide frictionless services to users) and services at the speed of business remains a high priority for Agency CIOs and Product Owners.

Vinay Shirke, CIO at ASSYST, joins OnPoint xChange to discuss Product Quality and explain how his team innovates and delivers significant value to Federal Government Customers. 

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