Talking about Teaming and Partnering

 

Teamwork

 

 

-- Lorie DuBasky, VP of Business Development, ASSYST 

Tuesday, July 30th 2019 - 15:16

 

How important is partnering in today’s customer service delivery?

Whether it is trying to combine different engineering skills, different experiences or just providing strength in numbers, collaborating with like-minded partners results in better service delivery for customers and decreases risk to the partner firms.By working together, companies are able to offer more expansive resources and a broader range of services that ultimately benefit the customer. Whether it is trying to combine different engineering skills, different experiences or just providing strength in numbers, collaborating with like-minded partners results in better service delivery for customers and decreases risk to the partner firms.

 

How important is partnering in today’s customer service delivery?

Establishing and maintaining open and direct communication is key to successful partnerships and service delivery. Effective communication lowers project risk by establishing communication protocols, defining roles, responsibilities and expectations as well as provides for identification of issues and escalation paths for quickly mitigating issues in the early stages of the project lifecycle..

 

What is ASSYST’s history with teaming and partnering?

ASSYST has a long history of identifying successful partnerships in pursuit of providing a broad range of services and solutions of high quality to our customers. We work with large and small firms. Everyone has something they can learn from other companies, whether it is how they approach business, discovering unique insights, and establishing a broad and diverse delivery team with a variety of skills and capabilities. The partnerships we have established are those where the whole is greater than the sum of its parts, and the customers we support recognize this.

 

If a large or small business is looking for a prime contractor, what’s your message to them?

Make sure you know what your value addition is and why partnering with the other company makes a stronger team. Be honest about what you are expecting from the partnership and how you see your role.

 

Connect With Lorie on LinkedIn

 

 
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