Building a Cloud-powered Digital Workplace for a leading Federal Regulatory Agency

Building a Cloud-Powered Digital Workplace

 

Lorie DuBasky, EVP Federal Business Development  | LinkedIn

 

Background

The Equal Employment Opportunity Commission (EEOC) is a US federal law enforcement agency dedicated to stopping and remedying employment discrimination on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, and genetic information or family medical history. ASSYST helps the EEOC’s Office Information Technology (OIT) to leverage newly acquired technologies to their fullest potential. The objective is to modernize aging legacy infrastructure, improve digital services to employees and industry, increase efficiency, and enhance information security and privacy. Our partnership is enabling the agency to migrate out-of-support legacy systems to Microsoft Azure cloud-based solutions. Coupled with process improvements and embracing DevOps, CI/CD, and Agile frameworks, the EEOC increases public access to information, delivers better data analytics and reporting capabilities, and improves customer experience.

 

Aligning with the Transformation Vision

ASSYST is responding to EEOC’s vision to transform how the agency serves the public by making its charge complaint and appeal processes transparent, as well as providing information to its constituents online and on-demand. We are providing capabilities, skills, and best practices to help EEOC to streamline business processes, significantly improve services for stakeholders, including individuals, state and local partners, federal agencies, human resource professionals, commercial businesses, and other organizations. The transformation program aims to enhance productivity by building systems to offer secure access to tools, data, and documents.

 

To accomplish the agency system modernization, ASSYST integrates and ties the digital platforms together to deliver a unified experience. We are applying industry practices such as Human-Centered Design (HCD), contextual awareness, mobility, and real-time information delivery that enables employees to serve EEOC stakeholders and the industry to interact with the regulatory agency. The adoption of the Cloud Native framework is central to the Digital Workplace infrastructure. ASSYST designs and builds applications that follow Microsoft Azure’s Well-Architected Framework. Modernization powered with cloud technologies enables the agency to acquire significant insights for the mission and promote a data-driven approach to regulatory compliance.

 

We anticipate the benefits resulting from our services will help the agency to lay solid foundation for the future of work, reliable infrastructure that will promote secure team collaboration in remote and hybrid settings.

 

 

About ASSYST

ASSYST is a trusted partner for technology modernization for government agencies responsible for regulation, monitoring, and enforcement of sectors such as Banking, Financial and Capital Markets, Healthcare, Pharmaceuticals, Revenue, Tax Collection, and Nuclear Energy. Our customers include the Securities and Exchange Commission (SEC), Centers for Medicare and Medicaid Services (CMS), Food and Drug Administration (FDA), Health Resources and Services Administration (HRSA), Internal Revenue Services (IRS), Equal Employment Opportunity Commission (EEOC), and the Nuclear Regulatory Commission (NRC). Our solutions and implementation approach offers the next generation of technology advancements to help customers innovate and automate their regulatory processes.

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